Returns + Exchanges
If you are not completely satisfied with your purchase, you may return your item(s) for store credit or a full refund.
To return an item, the following conditions must be met:
- Returns must be made within 14 business days of delivery.
- The returned item(s) must be unworn.
- All original tags must be attached.
Please note - customers will not be refunded for initial shipping costs or taxes. Store credit will be given for retail price of item(s) purchased.
Customers must contact firstname.lastname@example.org for return shipping label. International customers must provide their own shipping label. Package items and Return Form in box and send using provided shipping label.
Once item is received and inspected, store credit will be issued for returned items. If an exchange is being made, the customer will be required to purchase the desired item using the store credit issued.
Once issued, store credit is valid for one full year.
Please note, William Frederick Clothing is not responsible for risk of loss or damage during return shipment.
Please contact email@example.com for further assistance with a return or exchange.